TRAVEL AGENTS
Example Dialogue #1:
(T = Travel Agent, C = Customer)
T: Good afternoon. How can I help you?
C: Hello. I’d like to go on a trip in Europe.
T: Great. Where would you like to go?
C: I don’t know. Where do you recommend?
T: I recommend Prague.
C: Really?
….
(questions → )
….
C: Thanks for the information. I’ll think about it.
T: You’re welcome.
| Key Phrases & Questions:
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Example Dialogue #2:
(T = Travel Agent, C = Customer)
C: Hello again. I’d like to book the trip to [Prague].
T: Great!
….(questions →) …
T: Thank you. So your flight departs on June 13th at 3 pm. You return on June 18th at 11 am. And you will stay at the Holiday Inn.
C: How much will it cost in total?
….
T: Your welcome. Have a great trip.
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Key Phrases & Questions:
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FROM: www.englishcurrent.com/files/pages/Travel-Agency-ESL-Roleplay.doc
worksheet 1
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